Cancellation Policy

If you need to cancel your place, please notify IAN in writing as soon as possible.

• More than 8 weeks before the event: full refund (excluding reasonable admin charges)

• Between 4 and 8 weeks before the event: 50% refund.

• Less than 4 weeks before the event: no refund will normally be available. However, where IAN is able to fill your place or otherwise reduce its loss, we will consider an appropriate refund, less any reasonable costs incurred.

Alternatively, you may request to transfer your place to another eligible participant, subject to prior agreement from IAN.

If IAN cancels an event, you will receive a full refund of the event fee or may choose to transfer your booking to another suitable event.

Nothing in this cancellation policy affects your statutory rights.